Privacy Policy

Last updated: 5 October 2026

Who we are

WAYPOINT360 FZ-LLC ("WAYPOINT360", "we", "us") is based at RAKEZ Business Zone, Al Nakheel Area, P.O. Box 10055, Ras Al Khaimah, United Arab Emirates. We are responsible for the personal data collected through this website. You can reach us at [email protected] or +971 505405864.

What we collect

• Enquiry details: the name, email address and phone number you enter in our quote, contact and business enquiry forms, plus your company name for business enquiries.
• Trip details: destinations, dates, number and type of travelers, cabin, room or vehicle preferences, and any message you write.
• Booking details: if you go ahead with a booking, we may also need traveler information required by airlines, hotels, operators and authorities, such as names as shown on passports, dates of birth, and passport and visa details. We ask for these only when they are needed.
• Technical data: basic information such as IP address and browser type may be recorded in our web server logs for security and troubleshooting.

How we use your data

• To reply to your enquiry and prepare quotes.
• To arrange and manage flights, hotels, holidays, visas and other services you request.
• To contact you about your trip or enquiry.
• To meet legal, accounting and regulatory obligations.
• To protect our website and forms against spam and misuse.
• To improve our services.

We do not sell your personal data.

Who we share it with

We share personal data only as needed to deliver what you ask for, with:

• airlines, hotels, tour and cruise operators, car rental companies, rail operators and similar providers;
• embassies, visa centers and other authorities, where a visa or travel authorization is involved;
• service providers that help us run our website and email, who may handle data only to provide those services; and
• public authorities or advisers where the law requires it.

Cookies and local storage

We do not use advertising or analytics cookies. Our website stores your light or dark display choice in your browser so it can be remembered on your next visit. You can clear this at any time in your browser settings.

International transfers

Travel arrangements often involve organizations in other countries, so your data may be sent outside the United Arab Emirates as needed to arrange your trip. We take reasonable steps to make sure it is handled with appropriate care.

How long we keep it

We keep personal data only as long as needed to respond to your enquiry, provide the services you requested, and meet legal and accounting requirements. After that we delete or anonymize it.

Security

We use reasonable technical and organizational measures to protect personal data. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your rights

Subject to applicable law, including the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, you may ask us to give you access to your personal data, correct it, delete it, restrict or object to its use, or withdraw your consent. To make a request, email [email protected]. We may need to confirm your identity first.

Children

Our website is intended for adults. If you are arranging travel for a child, please provide their details only as needed for the booking.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.

Contact us

Questions about this policy or your data? Write to WAYPOINT360 FZ-LLC, RAKEZ Business Zone, Al Nakheel Area, P.O. Box 10055, Ras Al Khaimah, United Arab Emirates, or email [email protected].